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  • I'm a fan of the Hilton chain, and this hotel is another example of why. Reserved my room through their app, checked in while I was on the road to Phoenix, provided an estimated arrival time and received a digital key while still on the road. We were arriving late and needed to be up early the next morning, and I wanted to be able to go straight to the room rather than stop at the front desk. Since there were three of us in the room and only one king bed, I also requested a roll-away bed for my son. We were greeted as we walked in. I indicated we'd checked in online, and we were wished a "good evening." Everything was perfect. The room was immaculate, the roll-away bed was there and already made up for someone to sleep in, and nothing delayed our ability to get settled in. The next day we were out all day and came back to a clean and made up room, and my son was tickled to see the housekeeper not only made his bed up, but arranged the stuffed animals on his bed for him. A nice touch we've only seen from a few other hotels. We didn't get to enjoy the food service in the morning, but it smelled good and the room was full of guests, suggesting the breakfast was as enjoyable as it always is at other Hilton properties I've stayed at. Should you need it, there's also a LOT of shopping near this hotel--restaurants and retail stores of all kinds within just a few minutes by car. Very convenient! When the time came to check out, we swung by the front desk to confirm they knew we were leaving and to thank the hostess for a great stay. I was asked if I wanted a copy of my receipt, or if I'd like it sent to the email associated with my account, and I was thanked for choosing to stay at the Hampton Inn when there are always other choices available. Overall, this would have been a 5-star review. The only reason it's not is the noise of the nearby highway. There's nothing the hotel can do about this, and they're clearly positioned to take advantage of making access easy for those traveling by car. Nothing wrong with that, but visitors should know you'll hear traffic noise through the night. It wasn't bad enough to keep any of us awake, but definitely noticeable all the time. Unless you're bothered by road noise though, don't let it keep you from staying at this Hampton Inn.
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