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| - Finally!!!!!!!!!!!!!!! A Margaritaville close to home! I am a local and have been to 8 Margaritavilles (Key West, Las Vegas, Ocho Rios, Montego Bay, Orlando, Grand Cayman, Cozumel,Glendale)! Yes, I am a long time parrothead and love Jimmy Buffett-his music, the parrothead lifestyle, and of course, margaritas!. This location doesn't have slides that empty into a pool or water, nor do they have trampolines in the ocean to bounce on, but is sits right off the Westgate dancing fountains, so there is water around! Margaritaville Glendale is in the Westgate Center which is in the Cardinal Stadium complex (hate the name University of Phoenix Stadium). You can sit inside or outside. The food is wonderful-The Volcano Nachos are towering feasts of wonder and are made for more than one person to eat! The Jamaica Mistaika wings are sweet yet spicy, and the Corn and Crab Chowder soup is delightfully good! The Margaritas get my 10 lime seal of approval!! I have yet to ever have a bad margarita at any of the locations and it's nice to know that you can order a drink and expect excellence, time and time again! The ceiling depicts The Arizona Beach (you know after California drifts away from the mainland). I have to limit my review to 4 stars as when we were there on opening day and having a great look around at the nuances of this locale, the manager was a bit uptight about it, and it put a bit of a downer on the 1st visit. The waitstaff are wonderful as are the Smuggler's hold staff, especially Shay! There really isn't a trademark "thing" like a blender that gets dived into, or an exploding volcano. That would have been nice!
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Update August 2009. -We've been back more than once but I wanted to give Margaritaville KUDOS for outstanding customer service. I have now upgraded my review to 5 stars. Never let it be said that one person can not represent an entire chain of restaurants in one fell swoop. We went for lunch August 27th and ordered conch fritters for appetizers. We both had frozen Desdemona Raspberry Ritas as well. I then ordered a lunch size Chicken Caesar Salad, and my daughter ordered Bayou Shrimp Pasta. Upon it's arrival, my salad looked and tasted divine.My daughter didn't realize the pasta dish had sausage in it, and was looking at it making a funny face. I had just asked her what was wrong when our waitress appeared. She could also see my daughter sort of picking at the dish. My dtr. asked if there was sausage in it and the waitress said yes. This waitress ( I believe her name was Heather) immediately, and I mean IMMEDIATELY offered to take it back and get her something else.She said we wouldn't be charged for it at all, and she'd be glad to get her something she could eat. It was her immediate willingness to resolve this matter that made me ask her to go ahead and put it in a to go box and I would take it home to my hubby. She asked "Are you sure 'cause it is no problem to just switch them out". I assured her that it would be fine, and my dtr. ordered another shrimp dish which was wonderful! In this day and age, having someone so willing to make something right is refreshing!! I am hoping that Margaritaville sees this and recognizes the young lady for her outstanding customer service!!! The frozen raspberry ritas got 10 out of 10 limes for being frozen concoctions of pure delight!!
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