Well, I have had a lot of hamburgers in my day. This place serves one of the best I've ever had. Perhaps the best. The menu is creative and inspired. The thing holding this location back is the staff. We were seated promptly among the other FOUR guests in the restaurant. Six total customers. There were about a dozen staff members there, at least 10 on the clock. At least 5 minutes after we were seated someone finally came to our table and brought us water. Then a few minutes later the server arrived. Slow. Very SLOW! After the server finally made contact with us, things got better. She was a nice gal and paid good attention to us. The Parmesan fries were nice, but whatever sauce the put on them made those fries it touched, cold. Hmmm. The burgers were OUT OF THIS WORLD! 5 star burgers, 2 star staff so I'm gonna say 4 overall. That's probably generous, but I will go to Bachi again, maybe on the east side next time. The food is worth going back. We'll just expect poor service going in and not be disappointed.