Excellent service from this dealership. My 2016 Kia Cadenza is still under warranty, so after discovering a small oil leak on my garage floor, I took my car in to have it inspected. The technicians discovered that the previous oil change (done by USA Auto Service) was done incorrectly and was causing the oil leak. The oil filter o-ring was incorrectly installed and caused oil to slowly leak and run down the engine block. However, Findlay Kia fixed the problem without any hesitation. There was no charge at all. This is an example of an outstanding company that stands behind their product, provides outstanding customer service and has created an ever lasting positive impression on me. I highly recommend the service department at Findlay Kia.