These guys are great. We took our more mature, distinguished hound for a check up and meds for worms and they were so kind and gentle. They truly love animals here and are willing to work with you if you have payment issues as well. They always seem to have an opening on the same day when I call, which is a huge plus! Dr Simard is really awesome and not afraid to be covered in slobber which is a way of life for any Basset owner. Dr Gerson is really great also- funny guy (kind of gruff, but kind if you look beyond that). An overall wonderful practice run by professionals!