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| - I was disappointed by my visit to Morton's on Saturday evening. After having heard good reviews from others and given its reputation, I was looking forward to treating my friend for her birthday dinner there.
When confirming the reservation, the staff on the phone told me that Morton's does a birthday special. My friend and I looked forward to our evening.
When we got seated, we had to ask for the menu and the wine menu. Service was not prompt.
Then when the bread came, we had to send it back - my friend found a long strand of light coloured hair in her piece. Both of us have dark hair.
I'll admit we took a while to decide what we would like for dinner, but our server rarely ever came to check on us. So this added to the wait. We placed our main food order around 45 minutes after being seated. We wanted to review the full wine list, and had to ask another server for it. After we ordered, we realized we forgot to add the black truffle butter to our order and figured we'd add it when the waitress came for our drink order. But that never happened.
We didn't get a chance to place both the black-truffle butter order and our drink order until after our entree arrived.
The steak itself was wonderful but since we wanted to enjoy the steak with wine and butter, we had to wait a bit before we could it which led to it being cool. The sides were also excellent.
However, the appetizer (baked escargot) and the dessert (crème brûlée) are underwhelming in terms of flavour and left a lot to be desired . Also, we never got any birthday surprise - still don't know what it was supposed to be.
Perhaps it was a busy night and the restaurant was understaffed. However, given the restaurant and its stature, I expected more.
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