****update**** they never called as promised on the phone or in their response to my review. Boy I hope my antique family heirlooms are in my storage unit!!
I used this moving company to move my 2 bedroom apt to a storage unit and a few items to my new furnished apt. The movers were very friendly and courteous. At the start of the move I had one set of instructions that (4) tables were antiques and were to be wrapped and not stacked or have anything on top of them at any point. While still at my apartment one mover stacked them with no protection between them. I pointed this fact out and stated this is what I don't want to happen to these items. The move went smoothly from there. The guys worked with a sense of urgency (which I was worried about since I was paying per hour) the entire time. A week later I went to my storage unit and can't find (2) of my (4) antique tables I specifically gave instructions to. When I called the office to express my concerns/disappointment, I was told it was hearsay to the fact (2) tables are not visible (aka something is stacked on them). I have pictures so hearsay is not the case. Same on me for having my mind go in a million directions while moving and not being up their ass every second but shame on them for not following ONE set of instructions.