My wife went in to this particular Starbucks to purchase six Bantam bagel balls. The sign in there display case say 2 for $2.95 or six for $7.98. At 5:05pm the clerk a brunette with a stocky build rang up the order. It came $9.96 with tax. My wife told her she charged her to much. She told my wife that it is the price, because they do not have a prompt on her cash register for the 6 volume discount.
My wife then told her the sign in the display stated $7.98 for six. The employee then became very rude as she told her the computer tells about all specials. And if it did not ring up the sign is wrong. My wife did get the correct price. The clerk cook her her bantam bagel balls three times and burned them on purpose when we got home the balls were burnt and two the the bagel balls were the wrong ones. We love Starbucks and will we continue to go to a different location....Must have been a bad day for the employee.. I hope
She sees this and remembers that if the sign says one thing they should honor it and be nice about it when they are wrong....