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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I have relatives in town who want to drive to California for a few days, after searching around online we found this place and the rates were so cheap, and very close to my house so thought we got lucky but no. We RSVP a car online under my credit card, but I got sick and couldn't come pick up the car so my dad went, the guy that was helping my dad and my cousin (we later found out he is the manager there) said there is a $20 fee to change from my credit to my dads, my dad said that was ok and to go ahead and charge it to his credit card, the guy then explained that the $20 cash would go straight to him, so we are bribing him to ignore company's policy. My dad ignored the shady situation and gave the guy the $20 so my cousins could get the car without delaying their plans. About a week later we needed to rent another car and decided to come here again because the price is so cheap. This time I RSVP the car and showed up to get the car and found out that: 1) The person who's card is under needs to be the primary driver 2) If you are an international driver they charge you $250 deposit instead of $150 3) If you are an international driver you can only get the smaller cars, not the bigger car The guy who helped us this time was actually pretty nice, he only did what was according to policy. When I asked to speak to the manager because none of this was mentioned, the manager turned out to be the guy who asked for the $20 from last time (which is how I found out he is the manager of the place). My cousin asked if he remembered him to which the manager said yes, and after hearing all the issues we had pretended to be confused and said "let me try to remember who we resolved your issue last time" - after faking thinking for a few seconds he excused himself because he needed to help other customers... we were the only ones in the place!! My biggest complaint about this place is THE MANAGER , too bad I couldn't get his name! Works the morning shift, we arrived between 6-7 am, on Monday and Tuesday both times and he was there both times. He is so shady, using the business to make some side money, even if it violates company policies! If you are tight on budget check this place out, but make sure you get everything done right or they will try to get more money out of you!!
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