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  • I normally don't frequent chain establishments but i came here for a birthday party about a week ago. The service here it was just so awful that I cannot even begin to describe how useless the servers were. Even though we had made reservations and we showed up on time our table was not ready. We ended up waiting about 25 minutes at the bar for table for 10. We were side towards the back of the restaurant which is fine, except that they didn't turn on the chandeliers that were hanging in the back until we were settling our top. So we were wondering why it was so damn but it was actually really hard you going to read the menu. The waitresses were overwhelmed and got all of our food mixed up our water was never brought it to us our drinks were not good-quality - I would not recommend them. I ordered a Cesar jacked up and it came with out the rim and it didn't even taste like there's any alcohol in the cup. Also I had asked for extra spicy and it wasn't spicy at all. I could table I had ordered a twisted drink which was sort of like Bellini with two shots of vodka but they must've used sugar water because You could not taste any Alcohol in it at all. A few of the other people on the table felt the same way. The food itself was a complete disaster. My so ordered the chicken sandwich and he ate about 60% of it when you realized that the middle wasn't caught and he couldn't tell because it was so dark where we were sitting. We sent it back and the waitress was not even apologetic. She took off the sandwich but not Said two beers that he also ordered, I guess people getting sick at the restaurant is not worth covering $14 of their top. Very bad customer service. For my meal I ordered chicken on top of ravioli and when it came it smelled awful almost like the cheese on top was bad. I sent it back and it came out with different cheese sprinkled on top and it didn't smell as bad as the first one, it was edible but it wasn't good. I wouldn't recommend that either. Overall, Never coming back here again. It was surprising because most JA's have pretty good service.
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