This place gets five stars because I have never had a bad experience at any jiffy lube I have been to. This was the first time at this location and they were very pleasant. I was immediately greeted in my car and told how long the wait would be. They also asked if I was there for the veteran service (I have veteran and VFW stickers on my car). They were so nice and anticipated the extra business, even stayed open an extra hour for it. And all this to give away a free service. I can't tell you house bad I needed it to. I wasn't ever pressured to upgrade on anything. I was simply guided to the waiting area where more was created just for today. Even ran into a friend there. They also vacuumed my car! And they said "it is our pleasure to do this for our veterans and we hope we offer this next year as well" that was from one of the workers. I felt special today thanks to them. Not wanting anything I return? Nope just a thank you to veterans. Now jiffy lube has my business :)