From my previous H&R Block experience at a different location, I was a bit hesitant on filing my taxes here. My usual tax people cost an arm and a leg and never seem to get me back enough money. My bf came to this location last week and had a good experience, so he told me to just get it done there.
I walked in with no appointment, so the receptionist said it was about a 20 minute wait. No problem, I expected it. What was annoying was that the receptionist was a little rude and assumed that this Mexican guy who walked in after me was my husband. Um, just because we were both brown doesn't mean we are together, racist!! Anyway, I just hoped that my tax preparer would have a better attitude.
Loretta was awesome!! She was really easy to talk to. We chatted a little bit about her grand kids and about my bf. It wasn't all about business, which made the experience more personal. She asked me questions to make sure she could get me the maximum refund. After all if it was done, she got me back $1200!!!! I told her my refunds haven't been that high since I was still in college. She told me to bring back last years return and she would double check it to see if she could get me more money. I told her I would be back for sure.
Overall, my whole perspective of H&R Block has changed. I appreciate Loretta and the fact that she actually cared about me. I will definitely be back to see her next year!