Their breakfast burritos are delicious, but:
Strike 1: You call in to place a pick up order and are often put on hold for several minutes.
Strike 2: Prices have risen almost $1 per burrito (close to 20%) in the last year. They've raised prices twice.
Strike 3: They have enacted a new policy where you can't place a pickup order for less than three items. I usually order one burrito and I am too busy in the morning to drive to the store and wait 15-20 minutes for my order. I like to call it in and pick it up when I walk in. I don't understand this policy, but it is the last straw.
So....three strikes and you're out. Burrito Express has lost my business. I have to say, breakfast burritos aside, that their other menu items are not that great. I've tried the tacos and most of the burritos. There are plenty of other mexican fast food places around the east valley that are much better.