They took an hour and a half to get our order to us, and it was the wrong order. I was grateful because it was clearly old. We called back to ask for the food we ordered and they tried to convince us to keep someone else's pizza. Apparently it was of higher value. His words. Not mine. We thought, to save both of us some time and trouble we'd call to see if the replacement had left yet because if it was still being made I'd be willing to pick it up myself. Already tipped the driver, but heck. I don't mind. That's just the kind of guy I am. I already drove 400 miles. What's another 3 from my hotel? I call to ask if it had been sent on delivery yet, but was put on hold. I was on hold for so long enough time had passed that I could have actually arrived and asked in person. Then I was abruptly cut off to an answering stating they were closed for the Holiday. Clearly they weren't closed for he Holiday because I had just placed an order. And I knew someone was there to take my call because they put me on hold! I called again and was told the order was out for delivery and would arrive in 15 minutes. That was another hour ago and I'm still waiting.