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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My husband and I stayed for one evening at the Wigwam in May 2018. We enjoyed our stay, our room was spacious and really lovely with beautiful furnishings. We didn't eat at Litchfield's restaurant, but we did have breakfast before check out at their casual bar dining area. The food was good, and we loved sitting outside among the beautiful trees and chirping birds. The lobby is absolutely gorgeous, so much history and they have done a great job preserving and sharing history with photos and albums, and old marketing literature framed on the wall. The grounds are lovely too. I disagree with other reviews that the rooms are "gross," I think people expect a posh modern hotel but this is a historic dude ranch basically. I personally think the room was a perfect blend of comfort and rustic. I'm not going to freak out over a bit of rust on my shower head, that's ridiculous. We did not have a smooth check-in experience. We were told at the check-in desk that the Bellmen would help us with our luggage, but the valet / bellmen did not offer this when we went outside to talk to them. They just told us to drive to our room. The communication was not good, we drove around lost for about 20 minutes trying to find our room. The signage is not good. Also, the oasis pool that we swam in was filled with dead bugs and debris. We ordered a piña colada at the pool phone bar (no service there at the pool, just a phone), and it took 35 minutes to arrive. The history and preservation of the hotel made it a great experience, but the customer service needs improvement.
http://www.openvoc.eu/poi#coolReviews
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