This was one of the greatest experiences I ever had purchasing a phone. My son's phone was destroyed so I walked in to just ask if they could activate my old phone for him. The salesman Craig, looked up my plan and informed me that I was currently getting a bad deal and I could get a brand new phone and more data at an even cheaper price than I was currently paying. I really appreciated how Craig and his manager Sean went above and beyond to help our family get the best deal possible.