I have been getting my tires from Discount Tire since I was 16 years old and have always received the best pricing and best customer service until I came to this location. I called earlier today to order 2 rear tires for my car and asked if they price match because a friend of mine told me about a cheap place to order tires online. They said they certainly do and to let them know the cost ($341 including shipping, mounted and balanced at a competitor). They said they will match that no problem and would call me when the tires came in. They called a few hours later letting me know the tires are in.. I asked a friend to follow me over and drop off the car but when I got their Shawn Stone "Senior Assistant Manager" pulled up the online store I was price shopping on to show me his price was cheaper.... then I noticed the tires they ordered were the wrong ones all together. I explained that if I order them and get them mounted elsewhere I'd save $20 and that's why i asked if they priced matched in the first place. Can't believe I am writing a review over $20 but the principal bothers me, don't agree to numbers and then back out when I get there. I don't understand what has happened to discount... seems like their ego of being the best has gotten in the way... maybe with the founder passing away they have a different board of directors that is letting it go down hill. Who knows....