I went here because my cold/flu symptoms were not getting better after 8 days. There were about 3 others ahead of me. I waited over an hour and still had not been seen so I chose to leave. I've never had this type of treatment at the urgent care centers in Irvine. I'm really surprised of the lack of urgency especially with so many people dying from flu complications. The front desk woman was nice but I will never go to this place again.