NV Energy today shut down power at two of my businesses, despite us having paid both of those bills. These are the results...
At my restaurant I have lost substantial business today, as well as losing product because my walk-in cooler is below what the health department requires. An estimated loss of $3,000 of cooled goods. Additionally, I have lost about $500 in potential revenue today because of their mistake. They stated "We are not responsible for the US Postal Service".
They should have at least called to inform me of this.
At my other business, a commercial building with 80 people who work there we lost the entire morning as well as having some of our tech gear fry when they abruptly turned the power back on without notice. We lost a rack of switches ($1,000 hardware item) plus one of our servers isn't responding since the disconnect.
Unfortunately this is typical of any monopoly, and there is no "economic recourse". They never once said sorry, they just blamed everyone else.
Now I'm saddled with placing 3 stop payments on checks (We averted a 3rd business from being shut-down) and those costs and hassles as well.
Great way to start 2012. I hope the State of Nevada takes actions against this company. I'm certainly filing a complaint.