I want to give kudos to this amazing dealership because I live in California and purchased an out-of-state pre-owned new car from a private seller and was worried about driving my car home over 300 miles, so I called Findlay VW since it was a mile from my hotel and asked if they could inspect it to make sure it was sound and safe. They said to come over and without an appointment, they were able to see it quickly. I loved how helpful and friendly everyone there was (especially Christian who was my service advisor and Bob? I think it was that spoke to me on the phone and welcomed me to come by). I loved the transparency of seeing my car on the lift through the window while I waited in the lobby, so I could monitor its progress. The lobby was comfortable and I enjoyed the beverage machine too. They did a multi-point inspection, an oil change, checked tire pressure, and made sure my car was safe and sound to give me peace of mind taking it on a long road trip. Not only that, but they even hooked up my bluetooth for me so I could communicate hands-free with my driving companion in another car. They even washed my car for free and I am just so grateful to this dealership even though I've never been a previous customer or purchased anything from them. The fact that they helped a visitor from out of town (who wasn't a potential buyer) speaks volumes and I will recommend this dealership!