I learned a hard lesson dealing with these guys. Get a quote up front so you don't get scammed when their guy is at your door. I got locked out and called them up without thinking to ask about pricing. While the guy was picking the lock he told me how expensive it was going to be, even though the job literally took him 2 minutes. He then tacked on a bunch of fees after the fact. On top of all this, he told me his credit card service wasnt working and that he'd have to take cash. I was pissed off and in a hurry, but i realized after the fact that he was just avoiding a paper trail so he could scam a ton of money out of customers. Never call these guys.