If you are contacting this company to repair any commercial restaurant equipment, look somewhere else. I'm a local food truck owner and I contacted this company back in September due to a prep table (True 60") not cooling down. They came out and replaced the capillary tube for $700. We took a break from food trucking to get married in October and when we started working events in November we had the same problem where the prep table wouldn't cool. They came out and said the problem was all the holes in the coils, $1185 for the labor and parts. I am writing this review after working 3 events since the last repair and the prep table is not cooling again. I was very hopeful after the first time that my issue would be fixed and these guys would get the job done, but I was mistaken. I went to Costco recently and purchased a brand new unit for $2600. Also they sent two different technician to diagnose the issue and they had a tech in training both times as well. I wouldn't trust any of the techs to do the job right.