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  • Lame. That would be my summary of Bacio. In fairness, I am writing this only about their breakfast service. I have not eaten here for any other meal. Located in the arcade of the Tropicana Doubletree shops and restaurants, this is one of the on site breakfast venues for hotel guests. It is the only one that has sit down table service as the other one is the buffet. My assessment is really based on the fact that the prices to eat breakfast here are a complete rip off. I'm a Diamond Honors member (Hilton branded loyalty program) and would normally receive some type of breakfast freebie at their Doubletree properties and this one really falls short. First they did not offer this to me at check in. I had to ask and then they told me that what I would receive was $13 per day to apply towards daily food and beverage so I could use it for breakfast. I thought that would be great until coming to Bacio and seeing that every breakfast entree is $16-18. Want a stack of pancakes? $16. Bacon and eggs? $16. Add coffee or juice and pretty much your breakfast tab is north of $20 per person. The other breakfast option is the buffet that starts at $22. So my loyalty benefit won't cover my charge anywhere unless I order toast and water. I personally find that completely insulting. I'm their highest level loyal customer (I sleep more than 45 nights per year in their properties) and they can't even buy me breakfast. Give me a break. That really is not consistent with every other Hilton portfolio property so they are doing something wrong here. It makes me rethink my choice for lodging for sure. The 2nd star earned is really because the one bright spot here were the staff. We were seated and served promptly and politely and it is not the staff's fault that they work for a place flawed by corporate greed. They did a nice job by me and deserve to be recognized for that. I can recommend this place for a nice order of toast and a bottomless glass of water. For an affordable breakfast though I would look elsewhere.
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