I was referred to these people by my ENT to help possibly save my voice, which I am losing rapidly.
I was scheduled over THREE WEEKS out! I waited those THREE WEEKS and was anxious to get started! Then TWO DAYS before my appointment they called saying the doctor that took my insurance was no longer working there and they were cancelling my appointment! They didn't even offer to refer me to anyone else! I then told them I'd pay cash, they agreed. Rehab Directives told me it would be $100 cash for an evaluation.
Now just TWO HOURS before an appointment I've waited over THREE WEEKS to get they call and say they don't have any information about what I'm coming in for, (after 3 weeks of having an appointment they just now notice!) so instead of just contacting my doctor.... they cancelled my appointment!!
This is HIGHLY UNPROFESSIONAL and shows no regards to my well being at all!! They gave no solution or suggestions. They simply cancelled! I WOULD NEVER RECOMMEND REHAB DIRECTIVES TO ANYONE due to the fact they seem to run their office very poorly and not really care if they have your business or not.
In addition to the previously mentioned issues, I received an automated call from Rehab Directives at the end of the day saying I had missed my appointment!!! Never heard a word from them until 15 days later when they wrote on Yelp! No one even bothered to call. The worst treatment I've experienced in Vegas in seventeen years!