I live very close to Pawtique and have 3 dogs, 1 cat, and various foster animals at any given time so I shop at Pawtique often. I am very particular in feeding my animals only natural, healthy foods and this is exactly what Pawtique carries. I always have TONS of questions when I go in. The staff has always been extremely helpful. They take their time to thoroughly explain each product and even help me pick out items that are best for my pets' particular needs. For instance, I had a foster dog, Minnie, who was having a problem with chronic yeasty skin. A lady explained to me that some of the raw foods have a lot of carrots, and the high sugar content in carrots can feed the yeast. She helped me pick a new raw food that would be more appropriate for Minnie. I also love that they offer a "bakery style" natural, dehydrated treats area where you can mix and match different chews. You do have to make sure you get there early in the week as they tend to run low on some of the raw foods near the end of the week. However, I find this to be a good thing because it shows that the raw products are alway fresh and don't sit in the freezer for long periods of time.