Tried working with the staff on getting my nails done the way I wanted, simple things like round vs. square nails, they do what they want, then up charge you as well vs. posted Payments, have a notation for up charge on difficult nails. Ha! Nothing difficult about my nails, the staff are difficult!!! Then the last straw was when the nail technician told me I needed to lose weight/exercise-SO RUDE! Last time I went, I selected a different nail polish and they put the same color that I had on-just BEWARE if you think about going here.