I love this CFA!
Despite it's kinda-crappy location right off Mill/no safe way to turn west onto University, it's what I'd expect from the chain that places an emphasis on quality + service. In the year-ish that I've lived in the area, they've done a great job updating the spot with newer fixtures, more outdoor seating, and designated bike racks.
Employees? Always nice [and not the fake nice].
Food? Always on-point, because you can never go wrong with anything on the menu + their amazing Poly Sauce. Foam cups are a godsend for our hot AZ days when you want to keep your beverages cold! My go-to is their southwest salad with regular chicken and ranch, or chicken strips + waffle fries + many much Poly Sauce dippers [because you can never have enough and they're currency for me]. A little pricy, but definitely worth the cost.