Man, this has to be the worst experience I've had in years.
- 1 star for service: My party waited for 10 minutes to even be acknowledged. Despite the fact that there was an employee wiping tables and an employee right at the cash register, they all saw us and chose to ignore us. A simple "someone will be right with you" would have sufficed. I would have even been fine with a smile.
- 1 star for food quality: We had a pretty big order and here's the break down -- wings (good), chili cheese fries (sour cream tasted like rotten milk), steak and eggs (steak was skimpy), and an order of French toast (raw in the middle).
- 1 star for employee(s): A heavyset younger girl with blonde hair firmly avoided eye contact with every customer, cussed during conversations with other employees while rolling silverware on a table, continually kept asking other employees if she could leave.
- 2 stars for environment and lack of management: A large party of clearly drunk and loud men came in. Immediately when they were seated, the entire dining area was disrupted by their belligerence and witnessed them demeaning the middle-aged Hispanic woman who was simply trying to help them. It disgusts me that they continued to serve them and subject this employee to this treatment.