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  • Although the food is great the customer service is disappointing. I come here often to get a plate Togo, I love their jerk it's nice and spicy and I'm a huge fan of their cabbage, YUM! I work at a restaurant myself so I know how annoying it could be for guest to walk in so close to closing time which is why I make an effort NOT to go into a restaurant no less than a hour til close, tonight was no different. They close at 10:30 and I arrived at 9:30, which I thought was more than reasonable especially for a take out order, and if you've been here before you know they just scoop the food out of their hot pans into the take out boxes, easy peasy right? Before I could even grab the handle of the door to walk in I noticed a gentleman inside, he notices me too, he gets to rolling his eyes and shaking his head and as I walk in I hear him mumbling under his breath. I walk out immediately before the door even closes behind me. As a customer that's something that I shouldn't see no matter how frustrated or annoyed you are. I'm there to enjoy your food and give you my money. A customer shouldn't ever feel like they are unwanted in an establishment. After reading the other reviews I see customer service needs some work. Customers keep a business up and running, no the customer isn't always right but you should do everything in your power to make them feel welcomed and happy, I felt neither of those during my experience. DO BETTER CARIBBEAN HUT! Your food is way too good to have such poor customer service!
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