Story time.
I have always wanted the "Return to Tiffany's" Heart Pendant from this store.
I am not an extremely expensive person so sterling silver was A-OK with me. Price? Yes I know you are paying got the Tiffany name so that was fine.
Since this is the only Tiffany's in Phoenix, my husband and I drove all the way across the valley to pick up my necklace.
When we walked in we happen to walk into the gold/diamonds side of the store. Relatively empty and one lady to service clients. She asked what we were looking for and then pointed us off to the other side of the store promptly going back to what she was doing.
We found the pendants and I showed my husband what I wanted and took our 2 year old out of the store. Getting the attention of the clerk was difficult but not impossible and it was busy so I will give them that. The clerk was very stoic and cold. Now maybe its just me but I thought it was supposed to be an experience when you buy here. Oh, Im sorry is that the gold and diamonds side only?
Finally, I would expect a store like Tiffany's to have a lifetime warranty no matter what you buy from them. Apparently that is not the case either.
Regardless I got the pendant I wanted and I do love it, but I have no reason to want a single thing from this store ever again.