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  • I have been coming here for a few months now and I should've acknowledged the red flags from the very beginning. I get my nails done by the owner Tiffany. She can be nice but most of the time she seems stressed out because she's usually multi tasking (answering phones and writing appointments) while doing my nails. I liked the fact that it was just down the street from my house and it was a brand new salon so I decided to give it a try. The first red flag was how annoyed the owner gets if you are tense or if your fingers are stiff. I've been going to nail salons for over 15 years now and the way I hold out my hands and fingers have always been the same everywhere (slightly stiff and tense) but for some reason it's always a problem for her and she's always annoyed and pushing my fingers down and telling me to relax (all the time). Ironically it's just how I hold out my hand. I never got that attitude in any other salon anywhere. I can understand if my fingers are in the way of her trying to do her job but they are not. Ok so that's probably petty but it doesn't make me feel good that my nail tech is bossing and scolding me instead of accommodating me. It's the attitude more than anything else. Consequently at every visit she is pushing my fingers down and I'm so self conscious about it that I'm tense trying to get my hands and fingers relaxed for her sake. Second red flag, on one of the first days of spring, it may have been 80 degrees with some light breeze outside. That day the shop decides to turn off AC and utilize the outside air by leaving their front door open. What they don't realize is that if you are getting a pedicure with warm or hot water you are going to start to feel very hot and I get it, that you are trying to save money on electricity but I didn't come here to feel hot and uncomfortable during a spa experience. As I looked around everyone was perspiring including the technicians. I saw some clients even fanning themselves with their hands but no one including myself got the nerve to say anything. Ok, so that may be petty as well but honestly I almost didn't come back because I didn't want to risk another hot uncomfortable experience while trying to get pampered. I figured that next time as the days got warmer there was no way they could leave the AC off and thankfully I was right. And this is the third red flag and the last straw for me. Had it not been for this last situation, I would have forgiven the first two red fags and never brought them up. But since first impressions are everything and shame on me for dismissing these signs of a stressed out boss who's cutting back on expenses by sacrificing her clients comfort, I shouldn't have been surprised. So I have acrylic that needed to be taken out and replaced with a fresh set. Well the boss lady decides to cut and lift forcefully the old acrylic from my fingers. Mind you with no care in the world of how much it hurt, she ripped that acrylic off to the point that she ripped my own nail and it started to bleed. I pretty much yelled at her after many attempts to tell her to take it easy on my nails. You would think that she would already know how sensitive and weak my real nails are with the acrylic overlay. Honestly at one point I felt she liked to see me in pain because she never went gentle at all, she continued to be rough. I felt I was paying for her stress or I was her punching bag that morning. Needless to say I came out alive. She decides to give me $10 off for the rip on my nail and the inconvenience. I told her thanks .....and now I'm writing this review and never returning here again.
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