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  • Andrew B Fort was amazing. That man knows customer service & I know customer service oriented people when I see them & deal with them. Of course, DTC has always been the only go-to place for tires my whole life. Starting from when I first bought a car to now on my eighth car. These guys, anywhere you go in the nation, are top notch. But Andrew left a lasting impression on me, especially when I came from getting an oil change at a mom & pop place in Mesa & the manager was so freaking rude to me. I've never been bullied at a mom & pop place, but this was the first & the last as I'm never trusting a locally owned place again. Then I go to Discount Tire & immediately I could feel the difference in the store atmosphere & the employees & even customers attitudes. Andrew was very professional. He also made me an offer I could not refuse, so I went ahead & bought two tires instead of just one like I originally went in for. I am thoroughly impressed with the time it took to mount / balance / rotate them. I didn't even get a chance to finish reading the Motor Trend magazine article from the lobby! Fast! I can sleep well at night knowing I went to DTC & that Andrew didn't bully me or try to pull a fast one with more issues than I went in for. Can you please give kudos to the man. Tell him he should be the manager of the store. or just give the guy a raise for goodness sake! Thank you Discount Tire. I will continue to subscribe to your business where ever I live....until I am on my last legs or my car is on it's last legs, whichever comes first. :-)
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