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| - If I could, I would have given this no star. I am a big teppanyaki fan and have been to many other teppanyaki restaurants outside and inside of Toronto. Yet it was not only the worst Teppanyaki experience I have ever had, but also one of the worst restaurant experiences overall..
It's been few weeks since I had my first (and hopefully the last) visit to Hibachi. Two of my girlfriends and I came in right on time for our reservation. The hostess approached us then said our table was not ready. It was understandable at first since it was a busy friday night. She had us seated at the bar and we ordered a cocktail each just to kill some time. Everything was great until then. The cocktails were tasty and we were all in a good mood. We didn't know it'd take more than 40 mins for them to actually "get our table ready". We finished our drinks after 20 mins and very kindly asked the hostess when our table will be ready. She said she will figure it out for us then left us for another good 20mins without giving us any heads up. After some time, FINALLY the other hostess (different one from the one who sat us at the bar) told us the table is ready and we HAVE TO settle our bills before we leave the bar. So we settled our bills.
We were seated at the table and not after so long, the server approached us. We already knew what we wanted and ordered. He said we have to wait for the table to be filled. So we waited.. again. Skipping to the conclusion, the whole process of waiting for the other customers to arrive, to order food, and to actually have the chef show up to the table took ANOTHER 35 mins. We were starving.
The show began and it was just mediocre. Same old onion volcanoes and some other basic tricks that you see at other teppanyaki restaurants. For food, we ordered a green dragon roll to share as an appetizer, then fillet mignon for myself and two other things from their teppanyaki main menu for my friends. The green dragon roll, I still remember just because of the poorly cut avocados on top of the roll. Wanted my fillet mignon to be cooked rare and turned out to be cooked medium. My friends and I were actually too tired out to make complaints by the time we were served. The food, to be honest, was not the worst but not the best either.
In total, it took hibachi 75MINS to put just any food into our mouths. I understand how the teppanyaki restaurants work.. but this was just overwhelming.
And yet, the best part hasn't come out. We were just about half way done eating when we heard something unexpected. Apparently, who seemed to be like the manager or the supervisor was YELLING at one of his staffs in front of all the customers. It was really REALLY uncomfortable to witness the whole yelling, shouting, and swearing while eating. Yes, swearing. We didn't finish our food. We just asked for the bill, paid, then came out.
The staffs were nice and friendly, but that is actually the only nice thing I could say about this place. If anyone wants to try teppanyaki, just go somewhere else. It's just not worth it to spend the amount of time and the money for such place.
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