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| - The only reason I ever come here for for the convenience of paying my bill after work.
I stopped in back in June, and the self pay bill machine was down, so I waited for about 5 minutes before someone was able to help. Not too bad a wait time, but service was awful.
Fast forward to last night, I walked in about 6:10pm, and put my name on their list, since the self pay machine had a big sign on it, stating that it was broken. (Still? Again?)
Twenty minutes later, I finally get called up to pay my bill, and the girl can't see what the actual past due amount is. Now, I realize that I SHOULD know what my balance is, but they should be able to to double check, and I'm fairly certain that I've had other employees check.
Every employee that I had ANY contact with last night seemed terribly bothered to be there. Look, I get it, a lot of people hate their jobs, but you should at least pretend to enjoy it.
If at all possible, I'm going to try to avoid this location from here on out. They have terrible service, and the self pay machine is never working anymore...I can find a better location.
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