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  • Unbelievably, awesome experience! Needed to exchange a Shark vacuum after more than a year and didn't have a reciept. Was expecting some sort of issue, as seems to be the case with most customer service these days, but was super pleased to find none. Manager and customer service rep were extremely nice and efficient. Even waived a fee for us that had to do with a new policy just implemented. Would come back again and again! In and out of the store with a brand new vacuum in less than 10 min. Thank you!!
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