I have been going to this salon since I moved to Arizona in the summer of 2013. I have always had great experiences here...until this past Saturday. I had to see a new stylist, Wendy. She was very nice, great with color, and seemed to know exactly what she was doing. Unfortunately, that was incorrect. My hair was longer and healthy when I went in to see her. I wanted my cut cleaned up but didn't want to lose much in length. What this stylist did to my hair is terrible. She hacked off a large portion of the front of my hair, so now it's super short in the front and doesn't blend well at all. I look insane and have been devastated for the last few days about it. She took my confidence away and now I don't even want to be seen in public. Yes, when I contacted the salon they got me in to see another stylist (Becca, who is amazing). Becca did what she could to help, but there wasn't much to do with my hair. I paid $135 for an overall color and cut and really wish I never would have come in here. I feel like I just wasted my money on this one. If I never would have gone in to this appointment, I would still have my long healthy hair instead of the mess Wendy left me with. I recommend this salon, but at all cost avoid Wendy and see Becca.