i cant say that i had a great experience at this location. I am a member and have been for a very long time. But this massage envy really made me question continuing my membership. I walked in and find the front desk associates to be on their phone not even acknowledging me walking in. I noticed their were a lot of employees at the front desk. I checked in for my hour and a half massage but the front desk staff made it feel as if i was impeding on their social time. I went into the other lounge area to sit and relax before my massage and i couldn't even think in my own head it was so loud where everyone was at in the very front lobby. If you want a relaxing massage DO NOT GO TO THIS LOCATION. The front staff needs to be replaced or put thru some type of training for customer service.