Met up with some friends for our B-Day month burger via their rewards program. Just about everything was as expected from Red Robins. Ok food. Ok service. My folly comes with their new electronic pay stations at your table. I do like that they are trying to evolve with the times; however, we had an error occur when we tried to use it. It took around 20-30 min to get it resolved after dealing with our server, the manager and the third person who didn't even introduce themselves. My complaint comes from having to take an extra 20-30 min to resolve an issue with their system and then not even getting compensated. My recommendation, get your free burger once a year but avoid other wise. Better burger places in the valley like Giant Hamburgers, Haven Burger or Chuck Box.