Avoid if you didn't buy your clubs from them. I purchased two fairway woods from Amazon (from Hurricane golf... a Callaway certified dealer) and took the new fairway woods to Van's to have them regripped. They did a very fast, very good job on the regrip. The reason for the one star? The manager (I assume: guy with gray hair and a pooch in his belly) asked where I bought them. I told him and he asked how much. I told him what a great deal I got and he then proceeds to go on and on about how "they're fakes." About how "you can't be sure about what you buy on the internets." I tell him it was "from a certified Callaway dealer." He continues to go on and on about how "I wasted my money."
Pro tip:
1. If you are so bitter about people getting great deals on the web, maybe you should consider offering deals too. Instead of going so far over the msrp that you can't sell socks.
2. You have lost a customer for life. I know it's only regrips. But $120 a year from me is better than nothing.
3. Learn to be a humble, decent business owner/manager. And be happy when someone gets a good deal... even if it wasn't from your store.
4. And if you are the manager, you should be fired and the young employee standing to your left should be told that is the worst way to treat a customer.