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| - Nope.
No.
NOOOOOOOOOO.
Ok, let me explain.
I have been working out a lot lately, and had recently been weight training with the lovely Khaterine T., so my muscles were as sore as can be. I had been jonsein' for a massage, but didn't want to go by myself. Luckily, I was able to talk the wonderful Marie T. into joining me on my quest for the ultimate foot spa.
Digging around on Yelp, I bumped into Magnolia, and with such high reviews and a closer location to my house, I figured I had found a win-win. *LAUGHS* Yeah, no.
So we arrive, and we are asked immediately if we have an appointment. We say no, and the girl looks unsure, like, "do I tell them to come back later?...." She tells us to hold on, and leaves. She decides against it, and comes back to usher us to our cubicle.
At this point, all good. We get the buckets for our feet, and Marie and I are softly talking, giggling and just waiting. A male and female masseuse come in, and the dude takes Marie, while I get the girl.
The beginning of the massage was alright, they began on the head and neck area. A little too gentle for my taste, I specifically remember thinking, "Lady, I'm paying $30 for this. Use some pressure...." A nice thing I can recall is when she noticed my ears (I had tunnels in), she said, "Ooo, so cool."
Soon, it was time for legs. Now, I don't know if I have said this before in any of my reviews, but I am afflicted with a condition called Vitiligo. It caused my body to attack its own melanin cells and destroy them. But it only does a half-a** job and leaves a bunch of them there too. So my skin color has pale and darker patches. But other than that, nothing else is wrong. My skin is not inflamed, the texture feels the same, nothing else is different than a normal person's skin.
So anyway, she stops and goes to get these gloves. I'm like, "Ohhh boy, here we go...." I have only had one other foot spa use gloves, and they were the tight-fitting latex medical gloves. And she only used them on my legs. By the time she reached my back, she was like, "F-it," and took them off.
This chick comes back with plasticky "lunch lady" gloves on. She starts to rub my legs, and she has to use 10 lbs of lotion just to reduce drag. So I have these two ziploc bags rubbing gobs of grease on my legs, and it did not feel nice, or relaxing (imagine that).
I threw a glance over at Marie, whose masseuse was rubbing away, glove-free. At that point, I became irritated, but I kept my cool. See, I have been to plenty of foot spas before, so I know what to expect. I knew the back was coming next, and I have some spots on there too, so i figured I would wait to see what she does.
When they get done with our legs, they tell us to flip over. I know at other foot spa places, they have you take off or unhook your bra, and rub your bare back. A scratchy towel was laid down, and she began to just press pressure points on my back. I'm like, "Ohhhh kay Ife.... Give it some time.... Maybe it's just the beginning part..."
I waited about 6-7 minutes, then looked over at Marie, who's masseuse was going to town fully on her back, glove and towel free. At that point, I flipped out. I said something to the effect of, "Excuse me, but why is my friend getting better service than me, but you expect me to pay the same amount. I'm really pissed right now."
They freak out, and go grab the manager, who speaks better English. I basically went off, exclaiming that it's not cool to discriminate against me, and that I have been to foot spas before, and they don't treat me any different than other people. I asked, "Am I like, the ONLY person in Las Vegas to have vitiligo or something? If you guys are going to run a place where you touch people's skin, you need to educate yourself on what I have."
They kept offering to finish the massage for free, but at that point, the vibe was ruined. The manager tried to give me some lame excuse about, "Oh, well, they weren't sure the oil could touch your skin." Umm, ok, then why did she rub it all over my damn legs then? Like, really? Did you think I was stupid and not going to notice how you were treating me different from my friend? Is my vitiligo that disgusting to you that you don't even feel the need to ask me about it first, and just flat out refuse to touch my skin? Insulting, to say the least.
I left $10 as tip still, even though I was super heated at that point. The manager was nice and gave me a hug, attempting to calm me down. Unfortunately, the damage had already been done. I told Marie to finish her massage, but she was like, "No. if you are uncomfortable, let's just go."
All-in-all, I really chalk it up to ignorance, and people being too timid to simply ask a question. But in all fairness, if you are going to run a business like this, you should probably take the time to educate your employees on vitiligo. And because this really never happens to me at other places, I had to give one star. Sorry, not sorry.
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