My friend and I attended the recent Joan Jett concert on Fremont Street this past Saturday. Since this restaurant had a 1-1/2 hour wait, we decided to get slices of pizza to go and hunt down a place with frozen drinks. We waited 30 mins for pizza by the slice. I got the Vegi pizza and my friend the pepperoni pizza. My friend indicated it was the best pizza she has ever had. Not sure how mine's could tasted...read on....It had potential..really it did!!!
I was disappointment by the staff behind the counter. We were getting it to go and they had flimsy plates to carry it out on. After seeing a huge pile of to go boxes that another of the staff had made up, the man helping us said he had NO boxes... "Really." I said. "Then what is that behind you." Reluctantly, he put my friend's pizza in a box, but not mines. He said he could not give any more boxes away. WHAT?!
I was really bummed I had to carry it outside with the pizza slice lopping over the side of the flimsy plate. I lost half my toppings on the ground. I ended up folding my plate in half to keeping the remaining topping from falling off. I bet this pizza was good, but I will never know to what extent it was good. But hey, after we found the margaritas and enjoyed the concert all was good!
I know their restaurant is excellent. I will be back to eat there on the next concert outing!
However, staff behind the To Go counter needs to be schooled in the art of customer service and the To Go counter should have better quality plates to hold up their awesome pizza. Come on Pizza Rock...you can do it! Rock on!