Sure, if you want a Montreal bagel and you are on the Bayview strip, this is the place to go.
But
the staff epitomizes the 'I don't care' attitude that often prevails in Toronto. They are surly, unhelpful, and generally rude. Beyond the bagels, there is little to recommend, and even less in terms of value for money.
And the coffee is wretched.
There is never any excuse for poor customer service.