The staff is a bit distracted and so are the customers...it's bread. there's three kinds of bread. the bread is excellent. pick a bread. pay for the bread. go home and eat the bread. it's bread.
They lose a star because of the confusion between the Bakery and the Sandwich shop. Just because the shop is open, doesn't mean they sell bread. It's literally like two businesses in the same space.....with different hours.