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| - Great service. I love going to Eddy's, they have great service and surprisingly great prices too. Typically in the past I've gone to the one in Fairlawn, but decided to go to this one instead since it was closer to where I moved. I still got the same great service. I saw some posts about sales people being pushy, I didn't get that vibe at all.
I believe the name of the guy I talked to was Alex. When I told him that I was going to do the work myself but just needed the parts he was totally fine with that. He recommended that I let him transfer my cassette since it needed a special tool, and I was happy that he did, because I didn't have that tool and it would have probably taken me hours to figure it out (it only cost an extra $6). I bought two new wheels for only $50 a piece, which I thought was a great deal, I expected it to be much more. He recommended I look into getting new tires, but did not try to push a sale on me at all. Overall, I thought he provided great customer service, and that along with their reasonable prices, is the reason I will keep coming back to Eddy's.
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