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  • This has to be the worst Denny's in town in my opinion. The food is good, so even though I always have some sort of problem, I keep giving them a chance. Today, I asked my server if he could substitute the two pancakes that came with my order with one pecan pancake. He said "no problem". My order came with two pecan pancakes with bananas on top. When I got the check, the server charged me extra for the pancakes AND the bananas. We talked about a substitution not an additional pancake order. I discussed the issue with the cashier or manager and not an apology or any attempt to resolve the issue. This is what I call dirty and deceiving practices Denny's. They have a survey that it's called Dennyslistens.com which is good for nothing because they send you a form letter and nothing is changed or improved.
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