I ordered a sub from Dave's Cosmic Subs. I got to my office, I decided to eat it later in the day. It was not what I expected the bread was a brick and I love artisan breads, but it wasn't artisan bread. I am in the restaurant and retail business and if someone calls and complain about a brick then I would do anything to make that person happy anyway, I can.
Austin whom ever he is said to me that Dave toasts he's breads and that's why it was a brick even though I saw him put it the microwave. All Austin could say was Sorry it might of been toasted for awhile. Great!! I won't be sorry for Dave if he is no longer in Kent or out business. You make things right!!!! Get it! Good luck I hope your Chagrin Falls location is not doing this to its customers. It would be a shame.