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| - Sorry to upset the "rave review" apple cart here, but I think it's time somebody give an honest review of this Safeway location. For starters, the employees at this Safeway are so rude/snobby it's a joke. I've lost count of how many "run-ins" i've had with rude employees here. They don't smile, they don't greet you, they are unwilling to help (as in REAL help where they do it with a smile, not "help" where they're acting like they're "helping" you but in actuality they're only trying to get you out of their way because you're inconveniencing them). I won't even get into addressing the sky high prices as anyone with two eyes & a calculator can see that they overprice EVERYTHING (& rarely ever have any decent sales on the items you purchase most often). But the real fun starts once it's time to checkout. They shut down the self-checkout lanes early, so if you're like most busy people where you're trying to get in/out QUICKLY, good luck as you'll have no choice but to go wait in a regular checkout lane (& yeah you'll be waiting for a while because they usually only have 1-2 registers open MAX [out of the TEN or so that they have in the store]). It's like seriously, you all can't hire more people to run all the registers so that the lines aren't so long??? Funny thing about self-checkout: You get there & if you have the right clerk standing at the self-checkout "assistance" register (or whatever the heck they call it) they'll tackle you, snatch certain items out your hand & start "helping" you to check out before you even have a chance to scan anything.. They act as if they're "helping" you as they sign into 8 million different employee screens at your self-checkout register, when in actually they're only slowing you down (which obviously defeats the entire purpose of why you got in the self-checkout lane to begin with).
A few months back I went to the store to purchase a particular brand of milk... There was a sale tag DIRECTLY BELOW where the milk was located, & there was a PLENTIFUL supply of this particular milk located directly behind the one that I grabbed (letting me know that obviously this milk was located exactly where it was supposed to be located). I was on a tight schedule & long story short they told me (at self-checkout/after wasting 10 minutes of my time) that the sale wasn't for that brand of milk but another that was next to it (yet they put the sale tag DIRECTLY BELOW the brand that I grabbed)... Simple mistake right? Fast forward to this evening..
On this evening I approached the clearance rack & noticed some mason jar lids on sale... The label on the actual mason jar lid boxes stated "50% off", it showed the original price as "$5.10" but then the tags on the clearance rack (DIRECTLY BELOW the boxes) stated that they're on sale for "$1.25" each... I grabbed two boxes as $1.25/ea was in my budget. I get to self-checkout, the girl at the register tackles me, snatches one of the boxes out of my hand, does her employee sign-in thing, & once all is said & done the price never changed back to the price that was on the tag DIRECTLY BELOW the boxes... Of course I inquired about this & was at the self-checkout for roughly 5-10 minutes or so (a LONG time when you only have 3 items). In the end, my time was wasted yet again as I had to go back & forth with her & another employee over the fact that the tag on the clearance rack stated that they were on sale for $1.25 each... Turns out that (ONCE AGAIN) the tag on the rack was for another item, yet they deliberately put it DIRECTLY BELOW the item that I grabbed. During her process of "helping" me get the price adjusted to what the sale tag on the rack stated, this employee was condescending, rude/snippy & talked to me like I was 3 years old. This is unacceptable & I was seconds away from telling her to forget it & walking out empty-handed. It's one thing to GENUINELY "help" someone, but when you do it w/ this nasty passive/aggressive type of attitude as if i'm bothering you (as I spend MY money in YOUR store, which allows YOU to make a living), i'd rather help myself & ultimately take my business elsewhere.
Here's the thing: Aside from the price (which is huge), every tag in this store has EXTREMELY small lettering in regards to the product/brand it represents, & anybody who is moving fast & not using a microscope to read the actual product/brand lettering on the tag can easily overlook what product/brand that tag actually represents: They know this, & as crazy as it sounds, i'm MORE THAN convinced that they purposely place mismatched tags below certain items in hopes that you'll be like most people where you're rushing, you have a cart/basket full of items & won't notice that the item is (in reality) NOT on sale (when the placement of the tag caused you to believe that it was). Due to the high prices & rude employees, I only purchase 1-3 items from this store on any given week & soon it will be 0. Just growing tired of their scams/rudeness.
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