I loathe this Metro. Their house packaged meats are always spoiled. You can't smell it in the store, but when you get it home the chicken or beef always smells diseased. I wish they would leave Liberty Village and another grocer comes in and takes their place.
My latest experience on Dec 23 at around midnight is this: Went to the Metro - Liberty Village store at 12:15am to do some last minute grocery shopping. I got about four items, and went to the checkout where there was an employee named "Daniel". He rang up my totals and I asked him if they still did cashback. He asked how much and I said a hundred dollars. He asked for my Air Miles card, and I gave it to him, he asked if I needed bags and I said yes. I then paid by debt card, and left. I drove about 10 city blocks to my home and then proceeded to pay the babysitter with the $100 and realized I didn't receive it. I also did not sign for the money. I got back into my car and drove back to the Metro. I told "Georgina" what happened and she paged overhead for Daniel who was already conveniently gone from the store (even though she said he usually hangs around after his shift). I asked to speak to the manager, and she said I would have to come back in the morning. I asked when, and she said the manager does not come in early so she doesn't know when I should come in. Basically I don't have my money and I don't know when I'll be getting it because it will require some effort to back track the longer this is not sorted out. So I have to take time off to go in and sort this all out before the holidays, all because I was not diligent enough and the employee Daniel didn't do the job he was paid to do.