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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Ownership epitomizes business ethics and customer satisfaction! After my two star review a few weeks back I received a very apologetic email from the owner apologizing for our unpleasant visit. What a nice surprise! The owner seemed to really care for my satisfaction and informed me that they found my credit card transaction and was not going to be charged for my lunch. He invited me back to The Thai House to give them a second chance. This kind of response is what is lacking in business today. I am very grateful for Yelp being a catalyst for business success and customer satisfaction. Thanks to Yelp, I look forward to take the ownership of The Thai House up on their offer and coming back and experiencing the food and service I once loved.
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