When I first went in everything was fine. Found my corset bra for my wedding dress within 10 minutes with the help of one of the Owners Mary (Marissa). Two weeks later I went in for my fitting and what was chosen didnt work with ny dress. I went in with my receipt all the tags same bag everything (since I had only tried the bra on one time outside the store for my fitting) and let Mary know what happend that it didnt work and I wanted to get a refund. She was very rude and was as if she couldnt beleive that one of her products were being returned. She then preceded to tell me that she usually doesnt do any refunds or returns and she pointed at a very small sign on a pole in the back of the register. I let her know that ahe was the one to help me and what was the process when something doesnt work for a brides dress? She then told me she would give me a store credit. I told her I really didnt need a store credit that I just needed the bra for my dress and nothing else. She shrugged and said thats all she could do and usually she doesnt do that unless its the same day...How can you sell bridal undergarments and say they would have to return it the same day? So all my store credit it her writing her name and a return on the receipt. I have no idea how they have stayed in business for "30 years" from what she told me and have such terrible customer service. Really need to take better care of your customers especially those that you know are brides. HORRIBLE!!!!